Terms of Service

Effective Date: January 1, 2025

Welcome to Poco Bero! These Terms of Service (“Terms”) govern your use of our website located at https://pocobero.com (the “Site”) and any related services provided by Poco Bero (“we,” “us,” or “our”). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of Our Site

By using our Site, you agree to:

• Use the Site for lawful purposes only.

• Not engage in any activity that disrupts or interferes with the Site’s functionality.

We reserve the right to terminate access to the Site for users who violate these Terms.

2. Purchases and Payments

When making a purchase on our Site, you agree to:

• Provide accurate and complete payment information.

• Acknowledge that all sales are final for food products, as outlined in our Refund Policy.

We reserve the right to refuse or cancel orders at our discretion.

3. Shipping and Delivery

• We aim to fulfill orders promptly, but delivery times are estimates and not guarantees.

• Responsibility for your purchase transfers to you upon shipment.

4. Returns and Refunds

• Food Products: Due to the nature of our products, we do not accept returns or issue refunds on food items.

• Non-Food Products: Returns are allowed, but the customer is responsible for the cost of the return label. Please contact us for further assistance.

5. Intellectual Property

All content on the Site, including text, images, logos, and software, is the property of Poco Bero or its licensors. You may not use, copy, or reproduce any content without prior written consent.

6. Limitation of Liability

We are not liable for:

• Any indirect, incidental, or consequential damages arising from your use of the Site.

• Errors, interruptions, or loss of data resulting from your use of the Site.

Your sole remedy is to discontinue using the Site.

7. Privacy

We are committed to respecting your privacy. While we currently do not have a formal Privacy Policy, we will only use your personal information to process your orders and provide customer service. For questions regarding data use, please contact us at help@pocobero.com.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes your acceptance of the revised Terms.

9. Governing Law

These Terms are governed by the laws of California, USA. Any disputes arising under these Terms shall be resolved in the courts of California.

10. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: help@pocobero.com

By using our Site, you agree to these Terms. Thank you for choosing Poco Bero!