Shipping Policy
Thank you for choosing to shop with us! We're delighted to offer shipping services within the USA. Please review our shipping policy to understand how we handle the shipment of your orders:
1. Order Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly extended.
2. Shipping Rates and Options:
- We offer various shipping options within the USA to accommodate your preferences and delivery needs.
- Shipping rates are calculated based on the weight of the package and the selected shipping method.
- You can view shipping rates and available options during the checkout process.
3. Domestic Shipping:
- We only ship within the USA.
- Enjoy swift delivery with our 3-day transit time or less policy.
4. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can use this tracking information to monitor the status of your shipment and estimated delivery date.
5. Shipping Addresses:
- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- If you need to make changes to your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.
6. Shipping Delays or Issues:
- While we strive to deliver your orders promptly, there may be instances of unexpected delays or issues during transit.
- If you encounter any problems with your shipment, such as delayed delivery or package damage, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue promptly.
7. Shipping Charges and Taxes:
- Shipping charges and applicable taxes will be calculated and displayed during the checkout process.
8. Returns and Exchanges:
- For information on returns and exchanges, please refer to our Returns Policy.
Contact Us: If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. Our customer service team is here to assist you and ensure that your shopping experience with us is exceptional.
Thank you for choosing Poco Bero! We appreciate your business.
